Root Cause Analysis
This course is to provide participants with a thorough understanding of root cause
analysis (RCA) to know the importance of RCA, and to be able to perform RCA competently. This is
especially helpful when implementing some of the requirements in the BRCGS Standards.
Consultants/Auditors/Quality and safety management staff at manufacturing,
storage/distribution and retail sites and BRCGS Professionals.
• Understand difference between symptoms and RCA
• Understand the role and importance of RCA in compliance with the BRCGS Standards
• Explore some common methods for undertaking RCA
• Be able to perform a RCA and document it effectively
